Terms & Conditions

Letters from the Cottage Newsletter

By subscribing to Notes from the Cottage, you agree to the following:

Billing & Cancellation
Subscriptions are billed monthly on the anniversary of your sign-up date. To avoid being charged for the following month's issue, cancellations must be submitted before your next renewal date. You may cancel at any time. Cancellations take effect at the end of the current billing cycle. Refunds are not issued for partial billing periods.

Mailed Edition Delivery
Mailed issues are sent to the address provided at checkout by the last day of the preceding month (e.g., your August issue ships by July 31st). Delivery within the first week of the month is typical but cannot be guaranteed, as delivery times are subject to USPS handling. The Healing Cottage PLLC is not responsible for delays, lost mail, or undeliverable packages resulting from an incorrect address. It is your responsibility to ensure your mailing address is accurate and up to date. Mailed subscriptions are available to U.S. addresses only.

Content & Professional Disclaimer
Notes from the Cottage is a newsletter offering a personal note from the author, reflection prompts, and creative activities for general inspiration and self-reflection. It is not therapy, does not constitute mental health treatment or advice, and does not establish a therapist-client relationship between subscribers and Kassandra Balandrano or The Healing Cottage PLLC, including for current or former therapy clients. Content shared is not tailored to any individual's specific circumstances or treatment.

If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room. This newsletter and its associated email address are not monitored for urgent or crisis communications.