Disclaimer

Last updated December 30th, 2025


By accessing and using www.thehealingcottagepllc.com, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of this website.

Website Use

This website is intended to provide general information about The Healing Cottage PLLC, our services, and how to contact our practice. The content on this website is for informational purposes only and does not constitute clinical, medical, or legal advice.

Use of this website does not establish a therapist-client relationship.

No Therapy Relationship Established

A therapist client relationship is established only after:

  • Required intake paperwork is completed.

  • Informed consent is signed.

  • Services are formally scheduled and confirmed by our office.

Submitting a contact form, sending an email, or leaving a voicemail does not establish a therapeutic relationship.

No Emergency Services

This website is not monitored continuously and is not intended for crisis or emergency situations.

If you are experiencing an emergency, call 911 immediately.
If you are experiencing a mental health crisis, contact the Suicide and Crisis Lifeline by dialing or texting 988.

Accuracy of Information

While we make reasonable efforts to keep website information accurate and current, The Healing Cottage PLLC makes no guarantees regarding completeness, accuracy, or reliability of website content. Information may be updated, modified, or removed at any time without notice.

The Healing Cottage PLLC reserves the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Third Party Services

This website may include links to third party services such as scheduling platforms or external resources. Tyler Family Counseling is not responsible for the content, availability, or privacy practices of third party websites.

Intellectual Property

All website content, including text, graphics, logos, and images, is the property of The Healing Cottage PLLC unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

The Healing Cottage PLLC is not liable for any damages arising from the use or inability to use this website, including but not limited to indirect, incidental, or consequential damages.

Governing Law

These Terms and Conditions are governed by the laws of the State of Texas.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Kassandra Balandrano
Phone: 512.270.1533
5524 Bee Caves Rd, Ste E2 Austin, TX 78746

Supervision Disclosure

I am currently practicing under the supervision of Karen Shafer, LPC-S (License #75457) as I work toward full licensure as a Licensed Professional Counselor in the state of Texas.